Full TimeSt. Petersburg, FloridaPosted 09/08/2025Areas of interest: Operations Support, Research/AnalysisRequisition Number: 2025-61285BDA354
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you positive and proactive with a passion for business analysis? Do you enjoy working in a fast-paced, collaborative environment? Organized, analytical, and good communicator? Then you’ll thrive as a Business Analyst for the Customer Service Reliability team at Spectrum.
At Spectrum, we keep more our customers connected across a 41-state footprint. The Customer Service Reliability team strengthens the connections between Spectrum and our residential customers. This team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Lead Data Analyst, you’ll be a subject matter expert in data and reporting analysis, responsible for managing complex data and reporting to better assist management in maximizing resources in various departments and lines of business.
WHAT OUR SR DATA ANALYSTS ENJOY MOST
Leading making significant contributions, and/or providing leadership to high visibility projects to identify and resolve issues of strategic importance to the organization
Conducting complex data analysis to create and produce forecasts, reports, ad hoc requests, dashboards, etc. Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
Identifying opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
Creating and maintaining end-user information portals or resources
Capturing, developing, and documenting data definitions, business rules, and data quality requirements.
Ensuring compliance with deliverable reporting requirements by performing quality data audits and analysis.
On a given day you’ll be creating and producing forecasts, reports, ad hoc requests, and dashboards to provide insights and identify opportunities. If you have a thorough understanding of business analysis and data methodology, this may be the role for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Data analysis and reporting or related experience: 7+ Years
Education: Bachelor’s degree in business or related field or equivalent experience
Skills: Expert knowledge of SQL; knowledge of Microsoft Office applications (Excel, Word, and PowerPoint)
Abilities: Prioritize and management multiple projects simultaneously and effectively; Work independently, as well as in a collaborative and dynamic team environment; Analyze and interpret data; Quickly identify business problems/opportunities; Communicate verbally and in writing in a clear and straightforward manner with all levels of management; Document, prepare and present data-driven presentations
Working Conditions: Office environment
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
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BDA354 2025-61285 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
