Market Development Operations Specialist
Client Reference Code: 2025-53130
Job Code : MNB310
2025-53130
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
JOB SUMMARY
Responsible for evaluating incoming and proactively identified market development opportunities. Identify appropriate clustered builds to gain cost efficiency. This role will be a critical link between field operations construction and the marketing and sales teams. This person must have an excellent ability to influence internal key stakeholders and build consensus. Develop and maintain strong relationships with all Sales channels, Construction, Design and Engineering.
MAJOR DUTIES AND RESPONSIBILITIES
- Serve as a primary POC for any market opportunity (i.e. SMB/Enterprise) Sales SRO/PRISM Surveys requests prior to survey, analyzing for potential scalable/cluster builds opportunities.
- Leverage Salesforce tools, design platform and BI cluster analytics platforms to identify clusters and assist in building survey requirements.
- Develop requirements and package cluster survey requests for submission into PRISM including preliminary cost analysis
- Collaborate with regional resources in Field Ops and SMB Direct Sales to identify, validate or assess potential cluster opportunities
- Vet pro-actively identified opportunities with Marketing Development Managers and package them for Construction.
- Prioritize and status updates on opportunity funnel in Salesforce queue jointly with Market Development leadership.
- Identify and confirm competitive landscape with the Director of Market Intelligence.
- Proactively communicate to all key stakeholders.
- Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to manage multiple projects at simultaneously, prioritize and organize effectively, show judgment to make decisions and solve problems under pressure
- Ability to analyze and interpret data
- Ability to multitask in a role with little supervision and many demands from various business units
- Ability to define key performance indicators/metrics
- Ability to document, prepare and present data-driven presentations
- Ability to use personal computer and software applications (word processing, spreadsheet, Visio, MS Project, etc.)
- Demonstrated knowledge of service providers/MSO network architectures and technologies
- Knowledge of broadband coax and optical products and services
- Knowledge of process and project management in a Broadband business
- Knowledge of all functions and related tasks in the area of telephony service delivery
- Ability to solve problems creatively
- Ability to build and maintain cross-functional relationships
Required Education
- Bachelor’s degree in business or technical discipline or equivalent experience
Required Related Work Experience and Number of Years
- Business operations analysis experience - 5+
- Project management experience - 5+
- Telecommunications or cable industry experience - 2+
WORKING CONDITIONS
- Office and field environments
- Travel as required
PREFERRED QUALIFICATIONS
Preferred Education
- BICSI or SCTE NCTI sponsored certifications
- PMP certification
Job Code : MNB310
2025-53130
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13555 Business Unit: Field Operations
Zip Code: 33716
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