Director, Data Analytics
JOB SUMMARY
This position is responsible for a data analytics function that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for developing overall data analytics strategies for data forecasts, reports, ad hoc requests, dashboards, etc. This role requires thorough understanding of data analysis and methodology. This role requires a highly analytical and technical individual with a passion for using data to inform high-level business decisions. With a background building both back-end procedures and front-end reporting tools, this individual will be responsible for creating and improving standard reporting packages.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Provide leadership to a data analytics function.
Work closely with executives and senior business leaders to develop strategies for effective data analysis and reporting.
Define metrics and relevant data sources.
Oversee all analytics operations to correct discrepancies and ensure quality.
Select, configure and implement data analytics solutions.
Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.
Direct high visibility projects to identify and resolve issues of strategic importance to the organization.
Oversee complex data analysis in support of a variety of analytic solutions.
Capture, develop, and document data definitions, business rules, and data quality requirements.
Oversee data integration from multiple sources to produce forecasts, reports, ad hoc requests, dashboards, etc.
Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
Develop reports and deliverables for upper management and communicate with all levels of stakeholders.
Identify and define data quality improvements.
Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
Responsible for overall data accuracy of all data, results, and conclusions of the team; Monitor the team to achieve high data standards.
Perform other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Knowledge of software applications such as Word, Excel, etc.
Ability to supervise and motivate others
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Ability to handle multiple projects and tasks and meet deadlines
Ability to make decisions and work collaboratively with others to solve problems
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to think strategically and anticipate future trends, needs and expectations
Effective business planning and forecasting skills
Comprehensive analytic, organizational, and problem solving skills
Ability to focus on overall strategy
Effective team and relationship building skills
Proven leadership and mentoring skills
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations
Expert level knowledge of SQL
Required Education
Bachelor’s degree in business or related field
Required Related Work Experience and Number of Years
Management experience - 5+
Data analysis and reporting or related experience - 8-10
PREFERRED QUALIFICATIONS
Ability to read, write, speak and understand English
Proficient with SQL, Tableau, Essbase and Data Prep Tools (e.g. Alteryx, SSIS, Python, etc.)
Working knowledge of Microsoft BI (Power Pivot, Power Query, and/or DAX)
Preferred Education
Master’s degree in Finance, Statistics or Economics preferred
WORKING CONDITIONS
Office environment
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.