Full TimeStamford, ConnecticutPosted 08/22/2025Areas of interest: Engineering, Field Operations, LeadershipRequisition Number: 2025-60159EGN700
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
Responsible for directing and managing the engineering staff and facilities. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including technical services, plant maintenance, telephone operations, service delivery, and network operations. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Develops an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.
Oversees designated operations which may include, but not limited to Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.
Provides engineering support and direction for new or existing technologies and current operational initiatives.
Evaluates and consults with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
Directs quality control programs for engineering operations and consistent operational procedures.
Reviews selections on bids for contracted projects, and provide recommendations as necessary.
Directs capital budget process, executes approved budget plan.
Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.
Oversees the maintenance of records as required by the Federal Communications Commission and other government agencies. Ensures adherence to company TQA policies.
Leads and participates in succession planning.
Performs other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Advanced knowledge of all FCC compliance reports and other rules and regulations
Comprehensive understanding of applicable local and state rules and regulations
Comprehensive understanding of OSHA rules and regulations, both federal and state
Comprehensive understanding of HVAC and power distribution systems
In-depth knowledge of Analog Transmission Line Theory
In-depth knowledge of Electronic theory
In-depth knowledge of Federal Communications Commission regulations
In-depth knowledge of Fiber Optic theory
In-depth knowledge of National Electric Code and National Electric Safety Code
REQUIRED EDUCATION
Master's degree in engineering or related field, or equivalent experience
REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS
Advanced Knowledge of company products and services
PREFERRED EDUCATION
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
WORKING CONDITIONS
Office environment
Varying schedules in a 24 x 7 Network Center
Exposure to moderate noise levels
Travel 50%
EGN700 2025-60159 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452Business Unit: Field OperationsZip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
