Facilitator II (On Site)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Ready to guide and empower learners through engaging sessions across various formats? At Spectrum, we’re seeking an experienced Facilitator II to deliver impactful classroom, virtual, and team-based training. With your expertise, you’ll help participants build vital skills and drive meaningful results across the business. Join us to shape learning experiences that leave a lasting mark.
How You’ll Make an Impact
- Facilitate classroom instruction, virtual training, team meetings and hands-on labs to develop participants' skills
- Manage learning environments by tracking attendance, addressing behaviors and documenting performance
- Complete all administrative duties including class preparation, schedule administration and participant record maintenance
- Follow facilitator guides to lead learners through activities, discussions and debriefs while providing actionable feedback
- Troubleshoot technical issues and maintain learning labs to ensure current equipment and configurations
- Coach learner’s one-on-one to identify strengths and opportunities for improvement within roles, processes or systems
- Assist the curriculum development team as a Subject Matter Expert and participate in committees, task forces and team meetings
Working Conditions
- Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent combination of training and work experience
Experience
- 3+ years of training delivery experience at the professional level or equivalent
- 3+ years of experience in the functional area or business unit
Skills
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Effective prioritization and organizational abilities
- Clear and straightforward oral and written communication skills
- Ability to communicate with all levels of management and company personnel
- Professional demeanor when dealing with the public
- Proficient use of Microsoft Office applications including Word, Excel, PowerPoint and Outlook
- Solid understanding of different learning approaches
- Demonstrated presentation skills for both individuals and groups, in-person and online
- Advanced skills relevant to the functional area or business unit
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Community Solutions
Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.