Manager ,eCommerce Sales
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you enthusiastic about shaping digital experiences that guide customers seamlessly from discovery to purchase? As a Manager, eCommerce Sales at Spectrum, you’ll lead the execution of marketing-driven projects on Spectrum.com, transforming insights into high-impact digital journeys that drive engagement and growth. Your work will be essential in delivering measurable improvements that support Spectrum’s commitment to outstanding customer experiences.
How You’ll Make an Impact
- Lead the execution and continuous enhancement of digital marketing and personalization initiatives on Spectrum.com
- Translate brand, content and campaign priorities into actionable requirements, user stories and acceptance criteria for digital projects
- Drive localization and personalization strategies to increase customer relevance and encourage purchase funnel entry
- Plan, execute and analyze A/B and multivariate experiments to prioritize and scale high-performing experiences
- Partner with Analytics to define success metrics, monitor performance and communicate key insights to stakeholders
- Operate within Agile frameworks, overseeing backlog management, sprint planning and iterative releases with cross-functional teams
- Collaborate with UX and Engineering to balance speed, quality, feasibility and customer experience standards while leveraging AI-enabled tools for improved decision making
Working Conditions
- Office environment (four days onsite/one day remote)
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree or equivalent combination of education and experience
Experience
- 3+ years in digital marketing, product management, eCommerce, growth or related fields
- 3+ years delivering customer-facing digital experiences in cross-functional environments
Skills
- Ability to translate marketing priorities into executable digital work
- Experience delivering customer-facing digital experiences in marketing, eCommerce or growth environments
- Familiarity with personalization concepts and applying customer context to increase relevance and engagement
- Experience with experimentation, testing and optimization frameworks
- Ability to operate in Agile delivery models including backlog ownership and sprint planning
- Strong analytical mindset with experience using data to prioritize and assess impact
- Clear communication skills and ability to partner with multiple stakeholder groups
Preferred Qualifications
Education
- Advanced degree in related field
Experience
- Experience in telecom, media or subscription-based products
- Experience supporting personalization or growth initiatives on scale
Skills
- Experience working on high-traffic consumer websites or multi-step purchase funnels
- Familiarity with CMS-driven experiences and content operations
- Experience operating in matrixed organizations across Marketing, Sales, Product, UX, Analytics and Engineering
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing
Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.