Full TimeStamford, ConnecticutPosted 09/10/2026Areas of interest: Operations Support, Research/AnalysisRequisition Number: 2026-81798BDA353
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you thrive on transforming data into actionable insights that drive strategic decisions? As a Senior Data Analyst at Spectrum, you’ll play a key role in shaping resource optimization across multiple departments by delivering impactful forecasts and reports. Your expertise will empower management to identify trends and opportunities, making a measurable difference in Spectrum’s operational success.
This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.
How You’ll Make an Impact
Perform advanced exploratory and root-cause analysis across customer interaction, operational and transactional data to identify key drivers, trends and improvement opportunities.
Leverage AI/NLP-enabled analytical techniques, including text classification, clustering, semantic analysis and large language models (LLMs), to accelerate insight generation from customer interactions.
Deliver actionable insights and executive-ready recommendations that clearly articulate the magnitude of the opportunity and recommended actions.
Validate analytical and AI-generated outputs through data quality checks, sample reviews and business validation to ensure accuracy and reliability.
Develop and maintain documentation for analytical methodologies, business definitions, taxonomies, data sources and quality standards to ensure repeatability and continuity.
Integrate data from multiple sources to generate comprehensive reporting elements.
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in business or related field or equivalent experience
Experience
5+ years of data analysis and reporting or related experience
Skills
Manage multiple projects, prioritize and organize tasks effectively while meeting deadlines and adapting to shifting priorities
Capability to work independently and within a team
Advanced SQL skills with experience querying, integrating and analyzing large datasets from multiple sources
Familiarity with natural language processing (NLP), large language models (LLMs), text classification, clustering or other AI-assisted analytical techniques
Experience with data visualization and business intelligence tools
Strong data storytelling and executive communication skills, with the ability to simplify complex analytical findings for business audience
Knowledge of Word, Excel and similar software applications
BDA353 2026-81798 BDA353 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
