Senior Director, eCommerce Architecture Services
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you want to define the future of digital sales for millions of customers? Spectrum is seeking a Senior Director, Digital Sales Architecture Services to drive the architecture vision for our Cable and Mobile digital sales platforms. This pivotal position bridges business goals and technology, ensuring our digital solutions support revenue growth, operational efficiency and seamless customer experiences across every digital touchpoint. Your leadership will set the pace for modernization and innovation.
How You’ll Make an Impact
- Define and execute the architectural vision and roadmap for Cable and Mobile digital sales platforms
- Establish architecture standards and governance to drive scalability, resilience and rapid delivery
- Guide solution design across web, mobile, APIs, integrations and enterprise systems
- Collaborate with senior leaders to align architecture with business strategy and investments
- Lead modernization to reduce technical debt and enhance platform agility
- Ensure secure, high-performing and reliable digital customer journeys
- Mentor and develop architecture teams, balancing immediate needs with long-term sustainability
Working Conditions
- Office environment with occasional travel
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in computer science, Engineering, Information Systems or related field
Experience
- 12+ years in software, solution, enterprise or digital commerce architecture
- 5+ years leading architects or senior technical teams
- 7+ years defining architecture strategy for large-scale digital or eCommerce platforms
- 7+ years integrating web, mobile, APIs and enterprise systems
- 7+ years leading modernization or large technology initiatives
Skills
- Expertise in strategy and roadmap development for digital platforms
- Digital commerce and customer-facing architecture knowledge
- API-first, cloud-native and microservices system design skills
- Telecom and cable systems integration experience, including OSS/BSS
- Executive stakeholder communication and influence
- Leadership in technology modernization and governance
- Ability to translate business goals into scalable solutions
Preferred Qualifications
Education
- Master’s degree in computer science, Engineering, Business or related fields
Experience
- 7+ years in digital Cable and Mobile eCommerce platform architecture
- 7+ years OSS/BSS integration
- 5+ years simplifying legacy platforms and reducing technical debt
- 5+ years in telecom, cable or related industries (preferred)
Skills
- Headless and composable commerce architecture
- API strategy and event-driven integration
- TM Forum and Open APIs knowledge
- Omnichannel enablement and performance engineering
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing
Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.