Senior Manager, Offer Management
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you driven to shape pricing strategies that influence customer growth and business profitability? At Spectrum Business, you will lead the design and execution of frameworks that measure and optimize offer performance across markets and products, directly impacting the company’s success and customer experience.
How You’ll Make an Impact
- Develop and recommend pricing strategies to maximize customer lifecycle and business profitability
- Review financial models and analyze data to propose offer and pricing adjustments
- Collaborate with teams across Marketing Science, Marketing Intelligence and Business Intelligence to improve offer reporting and tracking
- Build ROI models to inform key marketing and pricing decisions
- Maintain and enhance procedures for the review, approval and adjustment of strategic offers and pricing in response to market changes
- Ensure implementation of offers aligns with approved business rules and optimize offer presentation in agent tools
- Manage databases tracking product costs, margins and promotional roll-off programs for accurate pricing applications
- Oversee ad hoc projects including customer migrations, billing design for offer accuracy and product launches
Working Conditions
- Office-based role with up to 20% travel
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in Marketing, Finance or related field or equivalent work experience
Experience
- 6+ years of marketing, pricing or finance work experience
- 3+ years of management experience
Skills
- Ability to read, write, speak and understand English
- Ability to analyze and interpret information to provide strategic recommendations
- Proficiency in integrating data from multiple sources
- Effective prioritization and organizational abilities
- Ability to use personal computer and software applications such as advanced Excel
Preferred Qualifications
Skills
- Strategic understanding of Video, Internet, Voice and Mobile industries
- Demonstrated ability to gather and analyze data for strategic recommendations on offers and pricing
- Familiarity with marketing research and data analysis functions
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Spectrum Business1
Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.