Full TimeStamford, ConnecticutPosted 09/26/2025Areas of interest: Customer Operations, Legal, ProcurementRequisition Number: 2025-62481CSU602
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Business Planning team at Spectrum.
At Spectrum, we keep our customers connected across a 41-state footprint. Our Business Planning team manages the planning and forecasting for Customer Operations. It works with the business to improve the way the business runs and in turn, ensures a positive customer experience. By providing business leaders with the financial and operational insights they need, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Senior Manager of Contract Management, you’ll report to the Vice President of Contract Management and will work with cross-functional teams to define and document terms, metrics, and details associated with vendor contracts. Your contribution will ensure successful implementation of multiple programs that directly impact the company.
WHAT OUR SR MANAGERS CONTRACT MANAGEMENT ENJOY MOST
Supporting the vendor selection process in partnership with business owners- developing request for quotes (RFQs) or request for proposals (RFPs)
Negotiating master service agreement (MSA) terms
Maintaining and managing the Contract Management System (Agiloft)
Developing pricing models based on the operational needs of business owners
Negotiating statement of work (SOWs); gaining acceptance from the vendor, Operations, Procurement, and Legal, following through to full execution
Keeping SOW and MSA terminology up to date
Supporting Operations to resolve contract disputes, adhering to contract terms
Leading contract renewal and approval process
Notifying vendors of termination of SOWs or entire agreements
Providing modeling analysis to drive volume placement decisions based on varying terms and pricing
In this role you will work in a collaborative office environment. On a given day you will manage change management and renewal process for contracts, manage the RFP process, and assist Operations in vendor evaluation and selection. You will excel in this position if you are highly organized, can manage multiple projects simultaneously, and can make decisions under pressure. Continuous learning opportunities will provide ample opportunity for career growth at Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Contract management: 7 or more years; Management: 3 or more years
Education: Bachelor’s degree in business or technical field or equivalent combination of education and experience
Skills: Demonstrated knowledge of Microsoft Office software applications such as Word, Excel, etc.
Abilities: Analytical and financial ability; analyze and interpret common technical journals, financial reports, regulatory orders, and legal documents; effectively present information to internal and external stakeholders; communicate effectively verbally and in writing; supervise and motivate others
Knowledge: Business contracts construction, reviewing & drafting; commercial products & services; financial clauses for credits and collections; telephony regulations; IP network architecture; general accounting & billing procedures
Hybrid Schedule: Four days in-office weekly
Preferred Qualifications
Experience: Broadband/telecom management; project Management and/or business development; prior experience in a Paralegal role
Knowledge: Understanding of legal terms and conditions with knowledge of contract construction and terminology
CSU602 2025-62481 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
