Full TimeStamford, ConnecticutPosted 06/03/2025Areas of interest: LeadershipRequisition Number: 2025-55835XCS037
Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.
At Spectrum we keep customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Billing Solutions Vice President you are accountable for leading, managing, mentoring, and developing the teams that provide appropriate billing system solutions for the organization with a focus on scalability, time to market, delivery, operations, and customer experience.
WHAT TO EXPECT IN THIS ROLE
Developing and implementing strategic plans and processes that propel effective development and implementation of billing system design, processes, billing conversions, and product launches in the billers
Driving a unified catalog approach across lines of business, and leverage back office modernization to deliver optimized solutions for both routine billing system requests (configuration) and programmatic launches (i.e. ACP, buy flow
Ensuring programs/projects are prioritized, managed to completion and implemented on a timely and performance-enhancing measurable basis
Defining, designing, developing, and implementing strategies, processes, and system solutions that continuously improve billing assurance, billing accuracy, and govern billing system integrity
The VP, Billing Solutions is responsible for specific functions within the Billing Strategy & Design group of Customer Operations including strategy, design, configuration, and system integration across multiple Billing platforms (ICOMS, CSG, Amdocs) for residential, bulk, SMB, and Enterprise customers. This role ensures proper implementation of design or billing system enhancement requests that meet marketing and product strategies (go-to-market projects).
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience:
Billing, Accounting or Data Science experience: 10+ years
Leadership experience: 10+ years
Education:
Bachelor´s degree or equivalent experience required
Skills:
Thorough understanding of billing software and system technologies
Solid understanding of computer information technology, including relational database technology, 3-tiered client server technology, SOA (Service Oriented Architecture), IP, and web technology
Excellent leadership skills with the ability to encourage high performance from team members
CSG, ICOMS, and/or AmDocs system knowledge
Proven success leading and implementing integration processes with key stakeholders
Abilities:
Align systems, programs, and employees with the company’s strategy and culture
Strong analytic, organizational, and problem solving skills
Serve as a visionary and think strategically
Communicate effectively with all levels in the organization
Prioritize and organize effectively
Work cross-functionally
Define key performance indicators / metrics
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
