Full TimeSyracuse, New YorkPosted 11/26/2025Areas of interest: Call Center, Inside Sales, SalesRequisition Number: 2025-66112SIB130
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you passionate about helping businesses grow through tailored solutions? As a Small and Medium Business Sales Representative at Spectrum, you will engage with business owners, property managers, and IT consultants to identify their needs and recommend our Voice, Data, and Video services. Your consultative sales approach will drive our growth and directly impact our success. Join our dynamic team and make a meaningful difference in the business community.
What our Small and Medium Business Sales Representative Enjoy Most About the Role
Enhancing the customer experience by promptly responding to inbound sales calls and meeting call handling metrics.
Developing sales proposals, maximizing revenue and maintaining accurate sales databases.
Collaborating with support groups to complete sales, resolve issues and determine serviceability.
Offering bundled services, educating customers on products and maintaining current technical knowledge.
Exceeding monthly sales goals through a consultative approach and staying informed about competitors’ products.
Working Conditions
Call center office environment.
Required Qualifications
Education
High school diploma or equivalent
Experience
1 year of professional work experience & sales experience
Proven track record as a high-performing sales professional
Experience in selling video (TV), data (internet), and voice (telephone) services
Technical Skills
Understanding of cable communications products and services
Ability to work variable hours, including nights, weekends and holidays
Skills & Abilities
Strong verbal and written communication skills in English
Ability to achieve sales targets and deliver results
Flexibility to work varied hours
Preferred Qualifications
2+ years of experience selling Voice, Data, and Video solutions in the SMB market
2+ years of call center sales experience in a B2B and/or telecommunications industry
SIB130 2025-66112 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525Business Unit: Sales and MarketingZip Code: 13214
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
