Facilitator

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Full Time Syracuse, New York Posted 04/29/2026 Areas of interest: Human Resources, Enterprise Sales Requisition Number: 2026-73834 HTR313
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy helping others build essential skills and reach their potential through engaging learning sessions? Spectrum is seeking a Facilitator to lead classroom, team, and online training experiences, manage all aspects of the learning environment and provide valuable feedback to participants. Your work will directly strengthen Spectrum’s teams and support our ongoing commitment to professional growth. 


How You Will Make an Impact 

  • Guide participants through classroom instruction, team meetings and online learning sessions to build skill sets 
  • Manage learning environments by tracking attendance, addressing behavior and documenting participant performance 
  • Prepare for and administer training sessions by organizing schedules, maintaining records and setting up materials 
  • Complete LMS prerequisites and post-training duties, including evaluations and reporting 
  • Lead activities, discussions and debriefs following facilitator guides to maximize learner engagement 
  • Offer feedback and coaching to participants, supporting knowledge transfer and behavior change 
  • Pursue personal development in facilitation, learner engagement and classroom management 
  • Shadow training end-users to understand business application of skills 

Working Conditions 

  • Office environment 

What You Will Bring to Spectrum 

Required Qualifications 

Education

  • Associate’s degree or equivalent combination of training and work experience 

Experience

  • 3 + years of experience in the functional area or business unit 
  • 1+ years of training delivery experience in a formal or informal setting 

Skills

  • Read, write, speak and understand English 
  • Critical thinking and analytical abilities 
  • Effective prioritization and organizational skills 
  • Clear and straightforward oral and written communication 
  • Professional interaction with all levels of management, employees and the public 
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook 
  • Familiarity with various learning approaches 
  • Confidence in delivering training to groups both online and in person 

HTR313 2026-73834 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $45,800.00 and $73,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Spectrum Business Zip Code: 13214

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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