Inbound Business Telesales Representative
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum’s growth.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make an Impact
- Respond to inbound sales calls nationwide and meet key performance standards
- Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum’s products and billing
- Present tailored sales proposals and maximize opportunities to sell additional services
- Maintain accurate customer and sales records
- Work with support teams to complete sales and resolve customer inquiries
- Evaluate client locations for service feasibility and coordinate construction estimates
- Stay informed on competitors to effectively position Spectrum’s offerings
Working Conditions
- Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday
What You’ll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales
- Or 2+ years of college education, associate’s degree, or equivalent combination of education and experience
Skills
- Ability to communicate effectively in English
- Proven professional sales performance
- Knowledge of cable communications products like video, data, and voice
Preferred Qualifications
Education
- Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related).
Experience
- 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
- 2+ years of call center sales experience in business-to-business or telecommunications
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Spectrum Business
Zip Code: 13214
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.