Full TimeSyracuse, New YorkPosted 04/22/2026Areas of interest: Call Center, Inside Sales, SalesRequisition Number: 2026-73399SIB130
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You’ll Make an Impact
Respond efficiently to inbound sales calls and assist customers according to call handling standards
Present tailored sales proposals and promote additional products and services to maximize revenue
Maintain accurate sales and customer records in Spectrum databases
Work with support teams to complete sales and resolve customer issues
Assess service availability and coordinate construction estimates when required
Educate customers on product features, billing and usage
Achieve monthly sales goals through consultative selling
Working Conditions
Operate in a call center environment
What You’ll Bring to Spectrum
Required Qualifications
Education
High school diploma or equivalent
Experience
Sales experience in a professional, customer-facing or service environment
Experience in sales, customer service, call center, retail, hospitality or other fast-paced settings
2+ years of college education, associate’s degree or equivalent combination of education and experience
Skills
Strong communication, customer service and interpersonal skills
Ability to build rapport, identify needs and recommend solutions
Skilled at multitasking and working efficiently in a fast-paced environment
Sales aptitude or demonstrated ability to influence and upsell
Basic knowledge of communications, technology, video, data and voice products
Comfortable with computers and new systems
Preferred Qualifications
Education
Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field
Experience
2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
2+ years of call center sales experience in business-to-business or telecommunications
Skills
Effective verbal, written and professional communication
Proficiency with computers and billing systems
Adaptability, multitasking and organizational skills
SIB130 2026-73399 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
