Full TimeTown and Country, MissouriPosted 09/05/2025Areas of interest: Business Analysis, IT Management/Project ManagementRequisition Number: 2025-61289BSY323
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you an effective communicator who can assess problems quickly and make critical decisions? Do you value collaboration, transparency, and problem-solving? Are you a critical thinker and a team player? If so, you can thrive on the Communications Desk team at Spectrum.
At Spectrum, we keep customers connected across our 41-state footprint. The Communications Desk team analyzes service issues, dispatches the appropriate fix agents to solve problems immediately, and keeps internal groups alerted and informed at all times. Our diligent monitoring of all customer experience touchpoints helps to deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION As a Lead Business Systems Analyst on the Communications Desk team you’ll be responsible for formulation and definition of systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. This role designs and develops new systems by configuring new hardware or software, or uses existing systems in new ways to accomplish additional or different outcomes.
WHAT OUR LEAD BUSINESS SYSTEMS ANALYSTS ENJOY MOST
Provide deep subject matter expertise and technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
Specify inputs and formatting outputs to meet users’ needs oversee implementation, coordinating tests and observing initiation of the system to validate performance.
Perform both programming and analysis tasks on business systems.
Improve internal processes, and implement measures to control risks within the business applications framework.
Lead and facilitate commitments by facilitating communication between business unit(s) from initial requirements to final implementation.
In this role you’ll be working on assignments that are broad in nature and often require originality and ingenuity. If you’re a creative problem-solver who can lead cross-functional teams to address identified issues, this is the role for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 7+ years of experience with business systems or IT related experience
Education: Bachelor’s degree or equivalent work experience
Skills: Expert knowledge in business systems
Abilities: Plan, prioritize, and organize effectively; quickly identify business problems and provide solutions; analyze and interpret data; communicate effectively orally and in writing with all levels of management
Working conditions: Office environment
SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
