Mgr, NOC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Are you ready to take ownership and balance independent execution with being a key contributor to the Spectrum Network Operations team? Do you thrive in a fast-paced environment with shifting priorities and have extensive experience communicating operational data to executives? As a Manager Network Operations Analysis, you will deliver insights to key leadership and stakeholders by developing viable solutions through data analysis, reporting, and advanced analytics techniques.
How You’ll Make an Impact
- Provide direction to project teams including assignment of individual responsibilities, tasks and technical functions, evaluate and mentor staff
- Possess a broad knowledge of most technical and business resources and uses them to effectively coordinate team members and external resources
- Provide decision support for Network Operations. Outlines options while executing priorities and business-related decisions to achieve goals and drive results
- Participate in department and interdepartmental planning teams and works cross-functionally to improve processes within the organization
- Respond effectively to requests for ad-hoc analyses. Translates business inquiries into actionable reports or dashboards to monitor KPIs, while highlighting areas of concern and/or opportunity
- Develop optimal reporting environment so standard recurring tasks can be done more quickly and efficiently and key users can more readily access key findings
- Develop team capabilities in working with large data sets and analytical tools
- Develop creative and innovative analytical solutions for problem solving
Working Conditions
- Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in Computer Science, Business Administration, and related field or equivalent work experience
Experience
- 7+ years technical or business work experience
- Project management experience
- Experience working with large data sets using structured query tools such as SQL
Shift
- Must be able to work the following shift: Wednesday thru Saturday from 9:00PM - 7:30AM CST
Skills
- Ability to read, write, speak and understand English
- Ability to present complex information in an understandable and compelling manner
- Demonstrated organization and communication skills
- Ability to both drive change, while collaborating with a variety of individuals and organizations
- Professional and courteous demeanor with ability to lead in a team-oriented environment
- Demonstrated problem solving skills with ability to initiate and drive projects toward completion
- Demonstrated communication, both written and oral
- Substantial knowledge of data mining and in drawing conclusions from data
Preferred Qualifications
Education
- Cable industry recognized certifications
Experience
- 2+ years management or leadership experience
- Experience in telecommunications or other comparable industries
- Experience with Network Operations organization a plus
- Experience using standard data analytical tools
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13526 Business Unit: Network Technology Services
Zip Code: 63017
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.