Store Lead
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $30.50. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $10,296.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Do you enjoy connecting customers with the latest technology while supporting your team’s success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store’s performance.
How You’ll Make an Impact
- Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout
- Apply sales strategies to identify opportunities and achieve sales goals
- Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings
- Support store leadership and team members by assisting with inventory control, cash management and handling escalations
- Mentor Store Specialists by sharing sales expectations, tools and resources
- Maintain store appearance according to planogram directives and accurately process payment transactions
- Provide constructive feedback to store leadership regarding sales opportunities and operations
Working Conditions
- Operate in a retail environment with moderate noise
- Required to wear a uniform
What You’ll Bring to Spectrum
Required Qualifications
Education
- High school diploma or equivalent
Experience
- 1-2 years of sales experience
- 1-2 years of customer service experience
Skills
- Ability to read, write and speak English
- Basic math proficiency
- Ability to work scheduled shift hours and overtime as needed
- Stand for prolonged periods and lift up to 35 lbs
- Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing
- Demonstrate self-motivation and a competitive drive to exceed sales goals
- Carry a positive and professional demeanor
- Pay attention to detail and solve problems effectively
- Use computers and software applications
- Manage multiple tasks in a fast-paced team environment
- Prioritize, organize effectively and work independently
Preferred Qualifications
Skills
- Familiarity with the latest technology and devices
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $30.50. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $10,296.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13525 Business Unit: Sales and Marketing
Zip Code: 14424
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.