Facilitator II
HTR322, Facilitator II , Sales (On-Site)
Do you value empowerment, participation, inclusiveness, and professional responsibility within a sales training environment? Can you foster discussion, lead activities, and encourage learners to dive a little deeper into topics? If so, you could excel as a Facilitator II at Spectrum.
Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our Facilitators pursue development opportunities focused on facilitation, learner engagement and classroom management excellence. They play a key role in performing all administrative duties that facilitate learning throughout our organization.
BE PART OF THE CONNECTION
A Facilitator II will facilitate classroom learning for our sales teams, meetings, and on-line sessions through a variety of delivery methods. This is an intermediate level position that requires 3 years of sales training experience and up to 3 years of experience in the functional area or business unit. It’s a career that develops as you do, with opportunities to grow.
WHAT OUR FACILITATORS ENJOY MOST
- Managing the classroom and participants during sales training by tracking attendance, addressing inappropriate behavior, and documenting performance
- Shadowing training end-users to gain deeper understanding of how training translates in the business
- Setting up and maintaining hands-on learning labs to ensure the most current equipment is installed and configured
- Pursuing development opportunities to obtain additional sales expertise and strengthen core skills, building and improving job-related knowledge and leadership skills
- Seeking input from and provides feedback to leaders on success of learners and learning programs
You’llact as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course content. You’ll participate in task forces, committees, and work one-on-one with learners to identify areas of strength and opportunity. If you’re up to the challenge, you’ll find a rewarding career as a Facilitator II.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: Training delivery experience at professional level or equivalent 3+ years. Experience or equivalent in the functional area and or business unit 3+ years
- Education:Bachelor’s degree or equivalent combination of training and/or work experience
- Technical skills:Can effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Solid knowledge of different learning approaches
- Skills: Critical thinking and analytical skills. Presentation skills to individuals, online and in person. Advanced skills relating to the functional area and or business unit
- Abilities: Ability to read, write, speak, and understand English. Can prioritize and organize effectively. Can communicate orally and in writing in a clear and straightforward manner. Can communicate with all levels of management and company personnel. Can with the public in a professional manner
- Travel Ability: Office environment.
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Total Rewards:See all the ways we invest in you—at work and in life
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Job Code : HTR322
2024-31332
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.