Rep, Comm Sol Inbound Sales

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Full Time San Diego, California Posted 03/22/2024 Areas of interest: Call Center, Sales Requisition Number: 2024-30841 CAM115
Client Reference Code: 2024-30841

Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum’s Community Solutions Inbound Sales team may be the right next step in your career.

Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you’ll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.


BE PART OF THE CONNECTION
Spectrum is America’s fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you’ll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!

WHAT OUR INBOUND SALES REPRESENTATIVES ENJOY MOST

  • Representing a Fortune 100 company and market leader
  • Establishing rapport with and educating customers
  • Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
  • Assessing customers’ needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
  • Acting as a consultant when evaluating and discussing Spectrum’s products and services
  • Creating best-in-class customer experiences and developing long-term relationships to retain customers

Pay & Benefits

  • Average target compensation is $60k plus - top performers can earn $74k plus, with a guaranteed commission of $3,100 during the first 5 months on the job. Inside Sales Agents earn an hourly base pay of $20 p/hr (+ $1.15 p/hr for Shift Diff pay depending on scheduled days / start time) plus commission.
  • Free home cable (includes HBO/premium channels), Internet and Home Phone
    Discounted Spectrum Mobile (Unlimited Plan - $15 per line - up to 10 lines)
  • 401K / Retirement savings plan with a 9% company match
  • Tuition Reimbursement for Education - $10,000 per calendar year
  • Low cost medical benefits - some of the best in the industry with less than 30 day waiting period
  • 12 weeks of comprehensive paid training

We’re a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you’ll feel at home inside Spectrum’s Community Solutions Inbound Sales team.

Start date: Monday, May 6th


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Experience: 6+ months of sales or related experience
  • Skills: Effective communication, customer service, multi-tasking, problem solving 
  • Abilities: Sound judgement, motivated, results-driven, work well under pressure


Preferred Qualifications

  • Experience working in a call center environment
  • Mobile/Wireless sales experience
  • Knowledge of cable, TV, Internet, and/or Voice products and services

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
  • Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
  • Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed 
  • Total Rewards:Our comprehensive benefits are among the best in the industry


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Job Code : CAM115

2024-30841
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The pay for this position has a salary range of $18.00 to $31.75. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.


In addition, this position has a commission earnings target starting at $15,308.
FCC Unit: 13548 Business Unit: Community Solutions Zip Code: 92121

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

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